These Terms of Service ("Terms") govern your use of tickfreepets.com (the "Site") operated by Dynaserv Florida, LLC ("TickFreePets," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms.
You must be at least 18 years old to purchase from this Site. By placing an order, you represent that you are of legal age and have the legal capacity to enter into a binding contract.
All products are subject to availability. We reserve the right to limit quantities, refuse orders, or discontinue any product at any time without notice. Prices are shown in US dollars and may change without notice, though changes will not affect orders already accepted.
Please see our Shipping Policy for full details on delivery times, carriers, tracking, and international shipping.
We offer a 60-day money-back guarantee. Please see our Refund & Return Policy for full details.
Important: Seresto® collars are veterinary products. Always read the manufacturer's package insert and follow instructions carefully. Consult your veterinarian before use, especially for pregnant, nursing, or medically compromised animals. See our Medical Disclaimer for full information.
Seresto® is a registered trademark of Elanco or its affiliates. All product imagery, packaging designs, and product descriptions are the intellectual property of Elanco and used with authorization under our reseller agreement. All Site content, logos (excluding Elanco marks), and design elements are the property of Dynaserv Florida, LLC.
You may not copy, reproduce, distribute, or create derivative works from Site content without our prior written consent.
You agree not to:
THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. Product effectiveness may vary by individual pet and environment.
TO THE FULLEST EXTENT PERMITTED BY LAW, DYNASERV FLORIDA, LLC AND ITS AFFILIATES, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS.
Our total liability for any claim arising out of these Terms or the products shall not exceed the amount you paid for the product giving rise to the claim.
You agree to indemnify and hold harmless Dynaserv Florida, LLC and its affiliates from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from your violation of these Terms or misuse of the Site or products.
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-law principles. Any dispute shall be resolved through binding arbitration in Miami-Dade County, Florida, in accordance with the rules of the American Arbitration Association, except that either party may bring a small claims action in a court of competent jurisdiction.
You agree to resolve disputes with us on an individual basis and waive any right to participate in a class action, class arbitration, or representative action.
We may update these Terms at any time. Changes take effect when posted. Continued use of the Site constitutes acceptance of updated Terms.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
Dynaserv Florida, LLC (dba TickFreePets)
legal@tickfreepets.com
1201 N Orange St, Suite 700, Wilmington, DE 19801, USA