Fast, tracked, and reliable shipping is part of what we do. Here's exactly what to expect when you order from TickFreePets.
Orders placed before 3:00 PM ET, Monday through Friday, ship the same business day from our US fulfillment warehouse. Orders placed after 3:00 PM ET, on weekends, or on US holidays ship the next business day.
| Destination | Method | Delivery Time | Cost |
|---|---|---|---|
| Continental US | Standard (USPS/UPS Ground) | 3-5 business days | FREE |
| Continental US | Expedited (UPS 2-Day) | 2 business days | $9.99 |
| Continental US | Overnight (UPS Next Day Air) | 1 business day | $24.99 |
| Alaska & Hawaii | USPS Priority | 5-8 business days | $12.99 |
| Puerto Rico | USPS Priority | 7-10 business days | $14.99 |
Free standard shipping on all orders shipped within the continental United States. No minimum purchase required. Free shipping does not apply to Alaska, Hawaii, Puerto Rico, or international destinations.
You will receive a shipping confirmation email with tracking information within 24 hours of your order shipping. Tracking updates typically appear within 24-48 hours after handoff to the carrier.
Once an order is placed, address changes must be requested within 1 hour by emailing support@tickfreepets.com. After that, the order enters processing and cannot be modified. If a package is returned to us due to an incorrect address, reshipment fees apply.
At this time, we ship only within the United States and its territories. We hope to expand internationally soon.
We ship to APO/FPO/DPO addresses via USPS Priority Mail. Delivery times may vary based on military postal service. Free standard shipping applies.
Questions about your shipment?
Email: support@tickfreepets.com
Response time: within 24 hours, Monday through Friday