TickFreePets  /  Reseller

Authorized Reseller Disclosure

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Last updated: August 10, 2026

TickFreePets is committed to transparency about our supplier relationships and the authenticity of every product we sell.

Our Reseller Status

Dynaserv Florida, LLC, doing business as TickFreePets, operates as an authorized reseller of Seresto® flea and tick collars manufactured by Elanco Animal Health (formerly Bayer Animal Health).

Under our reseller authorization, we have written permission to:

Authenticity Guarantee

Every collar we ship is a genuine Seresto® product with:

How to Verify Authenticity

You can independently verify the authenticity of any Seresto® collar purchased from us:

  1. Locate the batch code printed on the packaging
  2. Contact Elanco Customer Support at 1-800-255-6826
  3. Provide the batch code and ask them to verify the collar's authenticity and expiration date

Elanco maintains this verification service to help consumers protect themselves from counterfeit products.

Not Directly Operated by Elanco

TickFreePets is not owned, operated, or directly affiliated with Elanco Animal Health. We are an independent US-based retailer with a reseller agreement. Elanco is not responsible for:

Trademark Ownership

Seresto® is a registered trademark of Elanco or its affiliates. All Elanco trademarks, service marks, trade names, product names, packaging designs, and imagery remain the property of Elanco Animal Health and are used on this Site under license or with express authorization.

Concerns or Complaints

If you have any concerns about the authenticity of a product you received, contact us immediately at support@tickfreepets.com. We will:

  1. Provide the batch code and full supply-chain documentation
  2. Coordinate a direct verification with Elanco
  3. Issue a full refund and free replacement if any concern is confirmed

Product Safety Information

For product safety questions, adverse-event reporting, or medical information, contact Elanco directly at 1-800-255-6826. See our Medical Disclaimer for full details.